A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Grafton-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.
Hirex Water Damage started because homeowners in Grafton, NH kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Grafton roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Basement Flooding in Grafton isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Grafton, NH, so you're protected from the moment our truck pulls into the driveway.
Our Grafton, NH-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Anyone in Grafton who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Grafton call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Grafton jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Grafton team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our Grafton teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Grafton rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Grafton, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
Grafton businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Grafton job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every Grafton job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Because our equipment cache sits inside Grafton, NH, most Grafton calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Our Grafton team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Grafton crew is dispatched immediately with truck-mount extraction gear on board.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Every Grafton job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Grafton paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.
"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Most Grafton dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
Yes — every Grafton job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Around-the-clock coverage in Grafton includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Grafton insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our Grafton team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Grafton tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in Grafton, including retail, restaurants, and office space.
Typical drying time runs 3-5 days for a Grafton home, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying in Grafton significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every Grafton job with a documented dry-standard guarantee and a 30-day callback policy.
We cover Grafton and the surrounding zip codes listed below, plus neighboring communities throughout Grafton, NH.
Grafton is our home base, and our reach extends across Grafton, NH through a network of staged equipment and on-call technicians. If your address falls inside or near Grafton, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Grafton, Grafton, NHCall now and speak with a real Grafton dispatcher, not a national call center.
Call +1-844-234-5373